Tess Nguyen
Case manager
Your first call for updates, paperwork and questions.
Tess keeps each case moving: she requests medical records and bills, tracks appointments and deadlines, and keeps you up to date.
When you have a question about paperwork, a bill or what happens next, call her.
Handles
- Medical records
- PIP and L&I paperwork
- Case updates
What Tess does for you
After an injury, the paperwork arrives fast: claim forms, bills, letters from insurers. Tess sorts it, tells you what needs your signature and handles the rest.
She's also the person who calls you with news, so you're not left wondering where things stand.
Ask Tess about
What to call Tess about
A bill or a letter
Anything from a provider, an insurer or L&I that you're not sure about.
Appointments
A new treatment, a referral or a missed appointment.
Where things stand
What's happened on your case since you last heard from us.
Have a question about your case?
Call the office and ask for Tess.