Questions after an injury

You don't have to give them a recorded statement. Take the adjuster's name and number and say you'll call back. Once we're working together, they talk to us.

Most injury cases are on a contingency fee: a share of any recovery, agreed in writing at the start. There's no hourly bill. We explain case costs before you sign anything.

Personal injury protection is part of most Washington auto policies unless it was turned down in writing. It can pay medical bills and some lost wages no matter who caused the crash. We can help you set up the claim.

Yes. Washington has time limits for injury claims, and a claim against a city, county or the state needs written notice first. Call early so we can tell you which limits apply to you.

Whatever you have: the police report number, photos, the other driver's details, claim numbers, medical bills and any letters from insurers. Don't worry if you're missing things; we can get most of them.

Washington lets you make a claim even if you were partly at fault. Your share of the fault reduces what you can recover. We'll look at what happened and tell you how we see it.

Both, often. Your L&I claim covers treatment and time loss. If someone other than your employer caused the injury, such as another driver or a contractor, there may also be a claim against them.

It depends mostly on your recovery. We usually wait to settle until we know what your injuries will cost, which can take months. We'll tell you where things stand along the way.

Most injury claims settle without a trial. If an insurer won't make a fair offer, we'll talk with you about filing a lawsuit, what that involves and how long it may take.

Tess Nguyen gathers your records and bills, keeps track of appointments and deadlines, and is your first call for updates.

Yes. Marisol Diaz speaks Spanish, and we can meet, write and go through your case in Spanish.